17:27 01 Apr 23
Our salesperson, Alexa, was extremely helpful and bent over backwards to help us on our search for a motor home. She found the one we wanted in their sister store in Gainsville and worked with them & us. The personnel people in Gainsville, worked with us as we had to transfer our belongings to the new rig and installed a flat tow on our car. I highly recommend them.
19:23 28 Mar 23
Great experience with Leaston. I would recommend them for all your Rv needs in the area.
00:29 28 Mar 23
Transported a trailer to them
22:55 27 Mar 23
We could not have asked for better men- Carl and Jim -working on and with us on our rv . Friendly, personal customer service by people who care about you as well as your what you need repaired are rare. We were lucky today !
Black Diamond Bunk Beds
22:52 27 Mar 23
Great place and great service! They were able to get me what I needed right away!
16:13 27 Mar 23
Everyone there is helpful and eager to make the customer happy. Our salesman, James, was personable and knowledgeable, and pointed us in the right direction to what we were looking for. Jenna, in parts, kept us current on the process of prepping the unit and reassured us when there were any delays. Ethan, who gave us our walk through, was well versed in the unit and made us feel very confident in the units features and how to properly install... and remove from the truck. Tony, the sales manager, and Leaston, the GM, worked very hard for our business and gave us a great deal. Mandi, in finance, was very professional and patient with me when I had questions/concerns with the paperwork. All in all, it was a very satisfying and rewarding experience for my husband and I......we absolutely love our new to us 2020 Lance 1172!read more
16:01 27 Mar 23
This was our best experience ever buying an RV. Any questiin were answerwd quickly and buying was stress fre. The staff were very professional even thpugh the camper that we purchased was a low cost model. I highly recommended RV One for a great experince .
14:35 17 Mar 23
Ordered difficult part to fine. Chase was very helpful. Got what I was after, decent price, good folks, going back to get some other items soon.
17:11 11 Mar 23
Outstanding Customer ServiceRVOne in Gainesville was fantastic to work with to resolve our problem. We had a VERY complex pin box and frame issue with our Grand Design Momentum 399THR 5th wheel RV.Kevin Dalton (Service Manager) and Jim Vaughn (Service lead) and the technician(s) doing the repairs could not have provided better customer service. They had to work with multiple people at Grand Design and Lippert to diagnose and resolve the... issue. All for a rig that was “technically” out of warranty. They saved us a ton of money given the extensive repair.Although it took 12 weeks to finally get our RV repaired, Jim and Kevin kept us informed and were a pleasure to work with throughout this journey.We will definitely use them again for servicing our RV.read more
Jeremy Van sandt
14:48 10 Mar 23
Great service from sales we dealt with Leaston and he was amazing in working a deal with us. We have now owned the camper for 3 months and have no issues we use it every weekend so I can say it is a great unit.
21:36 05 Mar 23
Clayton Willis was so wonderful to work with! He cares about the best outcome for all those he comes in contact with and his follow-up was seamless from start to finish. Whether you are buying a new rv or selling an rv we highly recommend Clayton!
01:50 01 Mar 23
I purchased a Jayco fifth Wheel at RV One Buffalo and as I indicated in a previous review, they are fantastic. While traveling, two warranty issues arose so I called RV One Gainesville and asked to get an appointment ASAP. Jenna, a very polite, caring and genuinely nice person accommodated my request within days. Upon arrival, work began by Tyler who very accurately and with great pride in his work, repaired both issues. From the receptionists... to Landon in Parts, to Kevin, Service Manager and of course Jenna and Tyler, RVOne demonstrated once again, that their national network of personable dealerships is a major advantage when you travel so much in your RV. Keep up the good work because after the sale, quality service and customer satisfaction creates repeat business.read more
16:33 27 Feb 23
The parts and service department can be described as knowledgeable, efficient, professional, and all is done with courtesy and a smile. I highly recommend RV One Superstore for rv needs.
17:59 16 Feb 23
Staff was very supportive with my concerns. Jim was exceptionally helpfully with my issues with my RV
16:38 10 Feb 23
These guys do a great job with Airstreams. I recently had some body work done to replace a couple of damaged panels and it's perfect. They also repaired a problem with my water heater that two other companies couldn't figure out. They communicate well, work fast, and the estimate they give matches the price you pay. I highly recommend them!
00:46 10 Feb 23
We were so lucky today to find professional support from Jim Vaughn in Alachua!As novices on the road we needed quick no nonesense help which was happily provided. Great place; great help; very grateful! Pete & Dawn
14:20 08 Feb 23
Started on my journey June of 22. Clayton E was the salesperson I worked with throughout the search. Even though he showed a number of very nice travel trailers, none of them were what I wanted. He didn't give up! Started searching stores all over the country until he found the perfect fit for me. It had to be brought in from NC, but it was worth it. He is the best!!! Before the sale, 110%! During the sale, 110%! After the sale, 110%!If you... are looking for your dream RV, check out Clayton at RV One in Alachua/Gainesville, FL. Well done, Clayton! We'll done!read more
01:44 02 Feb 23
Well coordinated efforts by Jim in Gainesville and Mike in Sarasota to transfer needed parts in a timely manner. In person, Jim is very personable and went above and beyond to get our RV 100%. Quite pleased!
23:33 01 Feb 23
We were very reluctant to go to a dealer for a used RV but James and Tony in alachua made a believer out of us. They found us exactly what we were looking for and in our price range. Highly recommend these guys. Q
01:21 01 Feb 23
Amber is the best! Very eager to help and easy to deal with. True customer service at this business! You will not regret using them for your RV needs!
14:22 24 Jan 23
This organization is excellent. They are trustworthy, kind, personable, and professional. Jim in the service department made us feel supported as a brother would in a very difficult situation. He’s a gem. I will take my RV here every time because of him, and the other staff. We are raving fans and customers for life.
00:01 12 Jan 23
We purchased our RV in December. First time buyers. Leaston the General Manager was very helpful and answered all of our questions. Great experience from purchasing to delivery. We drove from Tampa to purchase our RV at RVOne. Highly Recommend!
19:07 11 Jan 23
Knowledgeable and friendly staff! You wouldn't know it but they really are an Airstream dealer for new and 2nd hand ones. Tony helped us purchase our first Airstream and went above and beyond. He kept an eye on used inventory and when he saw one that had not yet hit the market, he called and helped us think through pros and cons of brand new versus gently used. The service dept is knowledgeable and great too!If you are looking for a... place to dream about, buy, repair, maintain, any trailer/RV brand, this is the place to go! Whether you are new to Rving or not, we felt welcomed and cared for.read more
23:51 08 Jan 23
Clayton was a pleasure to work with. He and Leaston helped us find exactly what we were looking for at the price point we needed. We have shopped around for a while, and we’re very pleased with our experience at RVone. I would highly recommend you give Clayton a call for your RV needs. He is knowledgeable, not pushy, friendly, and just a great guy to work with. Thank you Clayton! 😉
23:31 23 Dec 22
We traded in a camper for a new one and were planning to camp in 3 days. We were treated with professionalism and respect as we chose an RV from the lot. RV One told us that our new camper would be ready when we needed it to be, even after adding upgrades. They certainly delivered on their promise! Our camper was ready without any issues. I would recommend the staff of RV One to anyone looking for a camper. My wife and I had a great experience... from sales to service, and especially management. The GM was personally involved in our purchase from start to finish. We will definitely buy from RV One again!read more
Brett Eugene (Mainsgt1)
02:21 23 Dec 22
Had what we needed for parts and a good prices. Thanks for the help.
11:05 22 Dec 22
We had a great experience trading campers from the salesman to the financial part to the prep part to delivery. Every request was met without hesitation. They went above and beyond to make us happy, and that’s why we came back to trade.
00:17 13 Dec 22
We have a 2018 33 FB Classic. Jim V has provided us with excellent service on two occasions and kept us informed on troubleshooting and supply chain parts issues. Highly recommend giving Jim a call.
19:15 04 Dec 22
What a awesome experience with RV One. No pushy sales staff. Fair price on my RV I definitely recommend if your in the market to buy a new or used RV this would be my first choice. Totally happy with my purchase and recommend my salesman Clayton he was totally professional and very knowledgeable about the Camper and worked very hard to get me the price I wanted to pay.
15:21 28 Nov 22
Just went there to check some parts. Landon in parts department was very helpful.
04:49 28 Nov 22
I bought a Camper Cruiser twilight last Monday , the team is awesome very professional… highly recommend!!!Thank you RV ONE!!!
21:33 26 Nov 22
Excellent experience. The staff was very helpful. Our salesman, James Ford, was great to work with. Highly recommend if you are looking for a camper.
15:07 18 Oct 22
I purchased a 2021 River Ranch fifth wheel from RV One in Gainesville and February 2021. My wife and I toured out west 42 campgrounds in eight months and visited 11 states traveling over 14,000 miles!When I returned to Florida late in 2021 I had several warranty items that were handled professionally and in a timely manner. I want to thank Kevin and Jenna for their great follow up and staying with me through this process!Harry Hite
15:08 17 Oct 22
Talk to Jim Vaughn. Very compassionate about his job and does things right. Someone you can certainly trust.
14:28 13 Oct 22
Excellent customer service
12:22 09 Sep 22
Very professional employees here. Financing was easier than we expected and we are very happy with the RV we picked out. Easiest dealership to work with. We weren't even planning on buying either but happy we did.
14:36 05 Sep 22
I am not one to always write a review but… We are so happy with the RV and the Warranties that we bought here. Unfortunately we just had to make a claim about 6 months after purchasing our RV that the manufacturer wouldn’t cover and that was going to cost a lot, but we had no issues. Thank goodness. We appreciate how the finance manager was able to beat our own bank’s rate and give us a payment that was very reasonable and favorably unexpected... as well. Thank you to the kind sales team for making us feel special and even staying late that day to help us so we didn’t have to make another 2 hour drive before picking up. We will definitely buy here again when we trade in.read more
17:49 20 Aug 22
Landon was super helpful and full of knowledge when we first purchased our RV. The other guys in parts (I can’t remember their names) were so helpful as well and they definitely deserve a raise!
15:21 08 Aug 22
CLAYTON WILLIS! The name to remember when you shop for your next 5th wheel, bumper pull, pop up or RV!!! IVE NEVER had such a patient, understanding salesman in my life. I'm so undecisive and Clayton really went above and beyond. And 5 hours camper shopping with 2 toddlers should have been a nightmare but it was so fun and enjoyable! RV ONE Superstores is so lucky to have someone as knowledgeable and kind and PATIENT as Clayton!!! Go see him... asap!!!!read more
18:02 05 Aug 22
All staff were great. Love the small family-like feel. Glad to be a part of it!
Mark DeBusk II
21:00 20 Jul 22
The service dept guys are the very best people in the industry that have had the pleasure of dealing with!!! So So So HELPFUL!! AWESOME GROUP OF PEOPLE AT THIS STORE!!👍👍👍👍
11:10 20 Jun 22
BEWARE BEWARE BUYER BEWARE....I have never bought an RV from them...BUT I CAN'T IMAGINE DOING SO & TAKING IT BACK FOR SERVICE I know of 4 Service writers since t h e y opened. THE 1st guy good riddance second guy nice man well meaning but just no experience as a Service Writer.... The man that is there now I'm thinking I might have seen him before....where when not sure BUT after MHING in this area for at least 35 years... I'm thinking I might have seen him at one of the many shops in Ocala or possibly Camping World of Ocala ( which is not really in Ocala)read more
23:09 28 May 22
Had the pleasure of working with Kyle (tech), John (tech), Jim, and Chase at this location. We were en route on our 2nd RV trip ever and had a piece break off that held one of our sway bars. Luckily, we were only 5 miles from this RV One. Everyone was so helpful and friendly. They quickly fixed our original issue and then found our entire hitch/sway bar system had flaws in how it was installed, with loose pieces and the sway bar distance from... the ends didn't even meet the minimum length requirements. They quickly fixed it and we noticed such a difference in how the trailer pulled for the rest of our road trip. Thank you so much RV One!! You thoroughly impressed us and could have saved us from something very bad from happening.read more
CARA LEE BAKER
18:38 25 May 22
Well, I think Mr Clayton, was the most wonderful salesman, I've ever dealt with. He was very informative, and very patient with, my wishy-washy self. He learned me, and what would fit my situation best. He has been raised by a nice family, and down to earth. He will be running this company soon. So come on in, and ask for Mr Clayton.
20:52 18 May 22
Our experience with the RV One Superstore in Alachua, FL was very positive. Travis Rogers was extremely helpful, courteous and professional. He answered all our questions. Also, our interactions with Mandi W. and Carla P. went very well. We highly recommend RV One.
Sarah Catherine Tyrrell
19:24 18 May 22
Travis was great! He takes his time with you, is very knowledgeable, patient, kind, and personable. I will certainly refer anyone I can to him directly. I'm so happy with my purchase, and because of that Travis is currently one of my favorite people. 😊
20:36 17 May 22
Very knowledgeable staff
18:59 30 Apr 22
We just bought a camper from Cat & Tony! Excellent salesmen! Straight up front and honest people! Our Demo was done by John and he was amazing as well he took his time and made sure we knew how to use everything!
00:21 27 Apr 22
12:00 23 Apr 22
Great selection great staff great customer service what else could you ask for overall a great place to shop
17:45 12 Apr 22
Great place! Had what we needed and super friendly staff.
22:23 09 Apr 22
Our salesmen Clayton was awesome. Finance member Tony was awesome. Gave them all the info and what we wanted and they both made it happen.
22:33 06 Mar 22
Travis was awesome thank you for all you hard work
02:14 04 Mar 22
I recently purchased an RV from RV ONE Superstores. I was amazed at the amount of RVs and great selection they have. I spent some time with Travis and he helped me find exactly what I wanted at the price I was looking for. Very nice people all around!!
00:44 27 Feb 22
Great experience purchased new rv fast and friendly service ask for Cat
17:03 10 Jan 22
Trevor is an excellent salesman. He kept us updated from August 2021when we ordered our FR3 motor home to January 4, 2022 when we received our FR3. He answered all our questions in a timely manner. We also felt that Trevor negotiated a very fair price for our 5th wheel trade-in and a fair price for our new FR3 motor home.John, the technician, gave us our walk through of our FR3 and did an excellent job of explaining how everything worked.Carla... and Anna handled all our paperwork and were very proficient. Anna gave us everything we needed to get our title and tag in Georgia which is more complicated since RVOne is in Florida. We took the paperwork for our title and tag to our DMV and had no problems. We also received our Georgia tag the day we took all the paperwork to the DMV.read more
03:08 06 Jan 22
Staff was very nice and extremely helpful!
00:37 05 Jan 22
Very laid back no pushy salesman
01:55 22 Dec 21
Clayton and Pam were very nice and helpful
Jonathan FL SWAMP BEAST Arrington
15:59 05 Dec 21
We had been to this place for problems with the RV we bought multiple times. The staff at the place was poorly managed. Our last visit to the place we had a different experience however. They recognized the problems at hand and got to work asap! Now that management has been replaced you can count on a good experience.
19:14 30 Oct 21
Excellent. Clean, and well stocked with parts. A nice selection of units and they didn’t force me to ride with some Earl type in a golf cart out to the north forty as he tries to show you twice what you are looking for whilst talking about his problem with shingles.
09:15 12 Oct 21
One stop shopping just north of high springs on the way to alachua
16:25 10 Oct 21
I can’t say enough good things about my experience at RVOne on 441 in Gainesville/Alachua! Brad was our salesman and when I tell you that as first time RV buyers, we put that man through it, oh boy did we! He answered every question, text, email, and call with a smile and genuine care for helping us find the perfect RV! He toured us through more RVs than I could ever count and even went above and beyond to search online and sent us dozens more... just to make sure we were 100% happy with the make, plan, and price of our new RV! Tony, the Sales Manager, blew us away as well! When we were negotiating final numbers, he came back with a number lower than our lowest offer!!!!! What in the world?!? It was beyond impressive to see a company truly care more about making their customers happy, than they do about money. You never find that anymore!!! Mandy in finance was incredible too! She got me all the numbers I needed for every type of warranty offered, financing options, and they even offered me free local delivery! I have never ever had such a positive purchasing experience, especially for a major purchase like this! I highly recommend this company, this location specifically, and most importantly, I highly recommend Brad in Sales to anyone in the market for a new RV! You will not be disappointed!!! Brad and team, thank you all so much again for helping us find our dream RV!!!!!!!!!!!!! I’d rate you 10 stars if I could!read more
01:16 09 Oct 21
Good. Knowledgeable about products. Able to special order